IF YOU DON'T KNOW DIAMONDS OR PEARLS... YOU BETTER KNOW YOUR JEWELER!
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How long has the company been in business? Does their longevity and financial statement assure their continual performance? Do they have adequate and verifiable references to back up their claims? Do they have a reasonable refund policy? Will they commit to a repurchase price?
Is the company staffed with committed professionals with the expertise, knowledge and depth of inventory to properly guide you through the myriad of options available? (Shape, color, carat weight, size, etc.) Are you provided with independent laboratory certification?
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As one of our clients so aptly put it, "If Tiffany had a discount division, Capetown would be it!" |