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This letter is typical of the type of clients Capetown deals with, and even more typical as to the responses we get.
Dear Carl:

It was a pleasure to talk to you again on the phone after a few years and know that you still rememberd me. The Gent's 18K Rolex President Oyster Day-Date I purchased from you at that time was the best watch or for that matter the best jewelry investment I ever made.

As we discussed on the phone, I now wish to purchase a Gent's Rolex Oyster Perpetual Submariner 18ct/SS with date-display and a blue dial with matching unidirectional bezel. It is also waterproof to a depth of 300 metres. I believe you quoted a price off the top of your head of some $4,600. As always, I trust your judgement as to either a pre-owned or new watch. Please let me know how much you need and I will mail you a check. I am going away on a two-week vacation starting April 5th and if possible, I would like to take the Submariner with me.

Secondly, the President needs a good cleaning. Please send me a repair-by-mail kit to the address on the letterhead. Lastly, you asked for a picture and here it is. It was taken recently - it's not my best, nor is it my worst.

Kindest Personal Regards,

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