I
learned how to
spend money at a very early age, from my father who was a
Romanian gypsy with
seven children. Needless to say, in the late 30's and early 40's, money was
scarce. One of my earliest recollections was when we were shopping on 47th
Street in New York City. Which, as you might know, is the jewelry center
of the world. My father said, "We are just going to look in the windows for
ideas. We aren't going to buy anything down here. Remember son, you never
buy from a middle man. We want to buy jewelry where these shop owners buy it.
I want to go to a place where there are people at a bench making jewelry.
Then I know it's a prime source." The rest of the day was spent with
my father traveling from one musty loft to another, listening to him crying in
Yiddish about how poor he was and how wonderful my mother was, and that
she deserved something but, "at the prices you're asking, it's taking the
food out of my babies' mouths; I can't do that. You must make
it cheaper." Well, the lesson I learned was primitive, but it still
makes sense. For more than thirty years I have specialized in selling,
quite successfully, to Jewish people. And, quite frankly, I prefer to deal
with Jewish people above any other race. Why? They are tasteful,
logical, and they understand the methodology of purchasing, which I will reveal
to you today.
The smart shopper is not solely concerned with
numbers. Of course the price is important, but when you are buying, there are
other factors which are very, very, very important.
The all encompassing word for those factors is security: The smart buyer
wants to know who and what you are all about because if they are
going to buy something as arcane as jewelry or a pre-owned watch they will
wonder about authenticity, service, and the seller's character. The
smart Jewish buyer knows, if they are going to invest in something such as a
pre-owned watch, to ask, "what does pre-owned mean?" "How far removed is this
timepiece from showroom perfect?" Additionally, this buyer knows that a
watch is a dynamic item. What recourse does he have if it stops
working? And what if the piece of jewelry he is buying is less than
authentic? Who does he turn to? And, fortunately for eBay, there are a lot of schmucks
around. Oh, and here is another thing, besides honesty and proficiency,
the wise buyer prefers to deal with a company owner that is very passionately
involved in his or her business. And, better yet, when his employees have the
same attitude. Why is this? Well, the passionate proprietor lives, sleeps,
and eats his business. He knows where all the bodies are buried.
He probably has a network of vendors that can get him almost anything at the
right price in a matter of hours. And of course, the more options you get
handed, the easier it'll be for you to make an intelligent decision.
And, it is a pleasure doing business with a firm where the owner is totally
involved. It's like going into a restaurant where the owner is present,
isn't the food always better?
Canine Work Ethics: Capetown has the only security dogs in the country to come to work in a Rolls Royce Corniche
|
Everybody at Capetown is gung ho over the company, its
products, and our clients. We want to make your purchase memorable.
All of my employees know that when I pass on, if they stick with my wife and son,
they'll have a job forever. And, because so many clients are repeat
clients, we know that most clients are worth going that extra mile for.
This may sound strange, but even our security dogs can't wait to get
to work in the morning and should my wife and I decide to leave early, they get
surly and upset.
Another question a smart buyer asks is: What guarantees
does he have that everything that he is told will happen? Well, in today's
litigious world, the owner of a corporation, if not the officers, are responsible
for the assurances made by themselves and their employees. But the smart
buyer also knows that if the company does not have sufficient financial
resources and they default on the buyer, he really has no recourse. Hence,
smart buyers seek companies that have longevity and checkable references.
Of course, there are plenty of schmucks that don't know how to buy to keep the shysters
in business. To do the above takes an intellect a little better than just
comparing numbers. Being able to define the soul and essence of a company
is where it's at. It is not just the company having the cheapest price. As
a matter of fact, I have designed my business so that we provide more service
than the expensive companies. Let's say you buy something at Neiman
Marcus. Of course, you'll pay retail, you'll not encounter a sales person
who will go out of their way to try and make your purchase less expensive.
When you come to Capetown, the last thing we or our non-commissioned sales
associates think about is how much money we are going to
make. That doesn't enter the picture, ever.
Before making purchases, visit some upscale jewelry stores, such as Neiman
Marcus and Tiffany's, and read some of the style magazines such as Town and
Country, Vogue, etc.
If you're working with shleppers your going to end up with shlepper jewelry
and remember: shlepper jewelry never has a resale value.
At Capetown, we want to give you what
you are expecting and we want to exceed your expectations product-wise,
and, if possible, to exceed your expectations value-wise. That old
Romanian teacher that I had taught me how to do that.
Old Jewish proverb: Money isn't everything, good
health is 10%.
Another Old Jewish Proverb: The one thing you cannot
buy with money is poverty.
Here's wishing you a happy,
healthy, prosperous year, and the time to enjoy it.
Best
Wishes,
Carl Marcus, family, and employees.
|