Dear Ms. Marcus,

Thank you for your recent letter and enclosure of the warranty for my Rolex, which you recently serviced.

I meant to write you some time ago to let you know how impressed I am with the service that your company provides. All my dealings with your company have been very pleasant. I have been very satisfied with items I have purchased from your company, as well as with the service you have performed on items I have purchased elsewhere.

Again, thank you for your recent correspondence.

Very truly yours,
Keith D. Davis
Judge of the Superior Court
San Bernadino, CA