Ken:

As per our telephone conversation of 7-2-97, I am enclosing a check for $1100...the difference between the Patek Phillipe watch I sent you and the Rolex mid-sized steel and gold Datejust. You indicated to me that you would notify me when my watch arrives in Atlanta so that I can be sure the dial is the one I want.

I appreciate you fair and professional handling of this transaction. I am sure that I will do business again with you in the future.

Sincerely,
Mike Hardison
Winter Springs, FL