Dear Sirs:

Enclosed please find a check for $740.00 for repair of my Rolex Submariner wristwatch. I would like to get a receipt for the repair that states the repairs made and that parts replaced were replaced with genuine Rolex parts.

Thanks so much for your great service, as usual. It is a pleasure to work with an organization that makes dealing with you easy and offers such high quality merchandise at great prices and services what they sell for same. Simple strategy, but one many businesses today just do not seem to get and/or be able to execute.

I remain one of your very satisfied customers and look forward to the safe return of my watch looking just like new.

Thanks again for a great experience.

Very Truly Yours,

Harold S. Boyd
Senior Vice-President, SunTrust Banks, Inc.