----- Original Message -----
From:  Timothy Philipps  <[email protected]>
To: Carl Marcus  <[email protected]>
Sent: Tuesday, September 30, 2003 10:43 AM
Subject: Breitling Crosswind

I wanted to take a moment to thank everyone involved in my recent purchase of a Breitling SS/18KT Crosswind Chronograph from your website.  Each person I spoke to was tremendously polite, very helpful, and even took the extra steps to accommodate my very fast shipping request.

The watch arrived in ABSOLUTELY PERFECT condition.  There is no way, save for my disclosing it, that anyone would know this is not a brand new watch, right out of the Breitling authorized money collector's shop.  For the life of me, I cannot understand why anyone would pay full retail for anything that your company can provide!  They are basically throwing away their money.

In the future, ALL of my watch purchases will be from your company.  As a sales manger by trade, I know the value of a company that delivers on its promises, and stands behind its word and its products.  When I can get all of that, at a discounted price to boot, why would I go anywhere else?

Best of wishes, and again, thank you!!

Tim Philipps
Collinsville, Illinois