Thank you for your excellent marketing strategies that resulted in the sale of my diamond watch. You said, "I was determined to sell this watch for you", and I admire how you persisted until you did.

Your gracious manner over the phone has made doing business with you a pleasure throughout our nineteen months of correspondence (July 2000 - January 2002). I deeply appreciate your kindness, courtesy, and sales expertise. Carl - please stay in touch.

Gratefully yours,

Nancy Upper
Winchester, MA