Dear Ms. Marcus:

It is with great appreciation that I write to inform you that I have received both the watch and all the documentation of the work Rolex performed. The watch looks terrific and thus far is keeping very accurate time. I want to add, that you and your husband have been more than fair in resolving this issue and I am a strong advocate of your business.

Thank you for all of your attention and help in this matter.

Sincerely yours,
Nicholas B. Park