April 9, 1999 Dear Ken: Please send the Reverso Duo referenced above to me at the following address: I understand that the box and papers are included. Superimposed on this FAX is a copy of my check for $3015.00, which will be mailed out today, in order to cover the difference between my outstanding credit and the cost of the item. Also, I want to compliment you on Susan's follow-up with my Audemars watch with the broken mainspring. She has handled your warranty repair and kept me informed of the progress in a very smooth and professional manner. This is very appreciated. Regards, |