Dear Ken,

I was good to talk to you the other day after the 3 or 4 years since we last did business. Sounds like you are really growing, both in retail and repair capabilities. I hope that continues for you.

I would like to place the order for the IWC Fliegerchronograph watch that we discussed at the 34% reduction that you offered.

Thank you. As always, it's a pleasure doing business with you.

Sincerely,

Cliff Cooksey
The Performance Improvement Company
Vienna, VA