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Dear Carl, Thank you for arranging for a Saturday delivery. The magnificent Rolex president arrived safely. It is simply gorgeous. The custom mother-of-pearl dial is stunning. The watch is flawless and appears entirely new. I appreciate the presentation box and the papers, accompanying the watch. Please thank Rose and Jon for their kind assistance as well. I will continue to recommend your fine organization to all interested in purchasing fine Swiss timepieces at truly remarkable prices. I enjoyed the personal contact you gave to my order, by phone. I consider you a man of great integrity, and have purchased from you in the past. You tolerated my many phone calls, considered every detail I requested, and provided me with the watch I wanted. Everything was perfect, including the link adjustment and the correct date, day, and time, set for my time zone! Over ten years ago, you told me on a prior Rolex purchase, "You have a friend in the business." I thank you for the outstanding value and your dedication to customer satisfaction. Your friend, Martin A. Lauber, MD
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